Need more help?
Call us on:
+260 (211) 366100 (available Monday to Friday from 08:00-16:45)
5950 (Toll free)
Chat to Abby on WhatsApp:
+260 (762) 969 977
Email us:
customerservice.zm@absa.africa
Welcome to Absa Bank Zambia PLC
Absa Bank Zambia PLC is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the JSE in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42, 000 employees.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions. We also ensure a positive impact in all the countries where we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be brave, passionate and ready so that we can make our continent proud.
What is our purpose?
Our purpose is to bring your possibility to life. We believe in possibility, in the actions of people who always find a way to get things done.
We believe in creating opportunities for our customers to make their possibilities real and supporting them every step of the way
Our group is a future-focused organisation, driven by progress and our desire to thrive in the digital age.
How we get things done:
We are committed to being brave, passionate and ready
Empowering communities
We aim to play a shaping role in society and be an active force for good by:
Earning trust: By acting with fairness and providing just outcomes for all stakeholders and becoming known for reliability by delivering consistently on our promises
Shaping societies: By contributing significantly to the communities in which we operate, thereby enhancing the continent’s economic growth and development
Promoting inter-generational sustainability: By being accountable for our impact on the environment and building viable communities by evolving as their needs change
Driving thought leadership: By providing insights that help the industry to develop new and innovative ways to solve society’s challenges
