The Absa Banking App is quick, secure and as mobile as you are. With its fresh look, smooth navigation, plus tons of added features, better personal and business banking is just a tap away. Download our app and bank like you have always wanted, or grow your business on the go. 

  • Access your accounts at any time
  • Perform real-time transactions
  • View your account balances
  • View your Absa statements and recent transactions
  • Transfer funds between Absa accounts
  • Request a chequebook
  • Locate your nearest Absa branch or ATM
  • Do transactions, approve payments and check balances from any smart device
Download the Absa App now to bank or grow your business on the go
 
Step-by-step help guides for the Absa App
  • How to download the app

    1. Visit the App Store on your Apple device, Google Play on your Android device, or AppGallery on your Huawei device
      Absa App on App Store
      Absa App on PlayStore
      Absa App on AppGallery
    2. Click on the icon to start download
    3. Login requires your existing Absa Internet Banking information, which you will receive once you register for online banking
  • How to register

    1. Download Absa Zambia Mobile App via Google Play store or Apple store
    2. Open the app on your device
    3. Click register
    4. Enter your details and click next
    5. Enter bank details and click next
    6. You receive an OTP via SMS
    7. Enter OTP
    8. Create an online banking username
    9. Create an online banking password
    10. You will see a confirmation screen and are now registered
  • How to buy airtime

    1. Open the Absa Zambia Mobile App on your deviceLogin
    2. Select 'Buy airtime' at the bottom of the screen
    3. Select Buy for Myself or Someone New
    4. Select mobile number for recipient or choose from your contacts list (If contact is saved)
    5. Enter Beneficiary name and enable 'Save beneficiary for future use' option at the bottom of the screen
    6. Select Network operator (Airtel/MTN/Zamtel)
    7. Review and save recipient
  • How to buy electricity

    1. Open the Absa Zambia Mobile App on your device
    2. Login
    3. Select 'Pay a Bill' at the bottom of the screen
    4. Select Pay a New Biller
    5. Select Electricity, Zesco Prepaid
    6. Enter Meter number, Beneficiary name and enable 'Save beneficiary for future use' option at the bottom of the screen
    7. Select continue
    8. Enter and confirm OTP
    9. Confirmation screen
  • How to pay for DSTV

    1.  Open the Absa Zambia Mobile App on your device
    2. Login
    3. Select 'Pay a Bill' at the bottom of the screen
    4. Select Pay a new biller
    5. Select Television Subscription, Multichoice - Dstv
    6. Enter smart card number and recipient nickname and enable 'Save beneficiary for future use' option at the bottom of the screen
    7. Select continue
    8. Enter and confirm OTP
    9. Confirmation screen
  • How to do an Absa to Absa transfer

    1. Open the Absa Zambia Mobile App on your device
    2. Login
    3. Select 'Transact' at the bottom of the screen
    4. Select Absa to Absa as the payment type
    5. Select Pay a new beneficiary
    6. Select branch name, enter account number and account holders name and enable 'Save beneficiary for future use' option at the bottom of the screen
    7. Select continue
    8. Review and save
    9. Enter OTP and comfirm
    10. Confirmation screen
Need more help?

Call us on:
+260 (211) 366100 (available Monday to Friday from 08:00-16:45)
5950 (Toll free)

Chat to Abby on WhatsApp:
+260 (762) 969 977

Email us:
customerservice.zm@absa.africa