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These browsers work best

Online Banking at Absa works best with Internet Explorer 9, Chrome and FireFox. We recommend 128-bit
encryption for logging into Online Banking. You can find out the version and strength of the browser by
clicking on Help 'About Internet Explorer'. The first two lines will have the required information.

Required settings for Internet Explorer 9 and above

On the Internet Explorer browser toolbar, go to Tools
Then click on Internet Options
Then click on Advanced and scroll down to Security
Here, enable Use SSL 2.0 & Use SSL 3.0
Click on Apply then OK
Now go to Tools
Click on Internet Options
Go to Security
Go to Custom Level
Scroll down the list and go to Scripting of Java Applets and enable it
If you are using LAN on your Internet Explorer toolbar, click on Tools
Go to Internet Options
Click on Connections
Go to LAN Settings
Now click on Advanced
In servers, Secure Field should not be blank.

Need more help?

Toll free: 5950
Tel: +260 (211) 366100
Tel: +260 (211) 366225

Abby on WhatsApp:
+260 762 969 977

Email:
customerservice.zm@absa.africa

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Absa Bank Zambia PLC. Registered in Zambia (registered number 119710006444). Registered office: Stand numbers 4643 and 4644 Elunda Office Park, Addis Ababa Round About, Lusaka, Zambia. Absa Bank Zambia PLC is regulated by Bank of Zambia under licence No. BL002/1918B.