These browsers work best

Online Banking at Absa works best with Internet Explorer 9, Chrome and FireFox. We recommend 128-bit
encryption for logging into Online Banking. You can find out the version and strength of the browser by
clicking on Help 'About Internet Explorer'. The first two lines will have the required information.

Required settings for Internet Explorer 9 and above

On the Internet Explorer browser toolbar, go to Tools
Then click on Internet Options
Then click on Advanced and scroll down to Security
Here, enable Use SSL 2.0 & Use SSL 3.0
Click on Apply then OK
Now go to Tools
Click on Internet Options
Go to Security
Go to Custom Level
Scroll down the list and go to Scripting of Java Applets and enable it
If you are using LAN on your Internet Explorer toolbar, click on Tools
Go to Internet Options
Click on Connections
Go to LAN Settings
Now click on Advanced
In servers, Secure Field should not be blank.

Need more help?

Call us on:
+260 (211) 366100 (available Monday to Friday from 08:00-16:45)
5950 (Toll free)

Chat to Abby on WhatsApp:
+260 (762) 969 977

Email us:
customerservice.zm@absa.africa