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Direct debits

Have complete control over your collections and payments with domestic direct debits. This automated process allows you to schedule payments timeously without having to visit the bank.

The benefits of direct debits
Quick access to our large retail customer base and large branch network

Quicker access to cleared funds

Quick response on errors

Greater control of collection process

Reduced debt collection/administration costs

More predictable cash flows

Reduced collection errors

Increased customer loyalty
Set-up process
Access will be through our internet banking platform, so no software installation required.

Register by signing a service provider indemnity form and issue service provider identification number (SPIN).

Payers are recruited once they fill in a direct debit mandate (DDM) and forward it to your organisation.

Your organisation then forwards the direct debit mandate (DDM) to Absa for verification and distribution to other banks for non-Absa customers.

Need more help?

Toll free: 5950
Tel: +260 (211) 366100
Tel: +260 (211) 366225

Email:
customerservice.zm@absa.africa

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Absa Bank Zambia PLC. Registered in Zambia (registered number 119710006444). Registered office: Stand numbers 4643 and 4644 Elunda Office Park, Addis Ababa Round About, Lusaka, Zambia. Absa Bank Zambia PLC is regulated by Bank of Zambia under licence No. BL002/1918B.