Get help with digital banking

Our easy-to-follow guides show you
how to do your banking using
our digital channels.

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Internet banking

Do all your banking wherever you have an internet connection.

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Banking app

Convenient and secure banking on the move.

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Abby on WhatsApp

Add Abby to your phone and say 'Hello' on WhatsApp to get started. 

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NovoFX app makes cross-border payments easy any time, anywhere.

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Send money to anyone, even if they don't have a bank account. 

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Spark by Absa

A digital wallet that let's you bank from your phone and pay as yo go.

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ATM banking

Access various banking services at any of our ATMs across the country to do the following:

1. Balance enquiries
2. Mini statements
3. PIN change
4. CashSend - sending and receiving money via ATM
5. Deposit cash (some ATMS only)
(The funds will be immediately credited to your account.)

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Contactless cards

Make fast, easy and safe payments with your contactless card wherever you see the contactless symbol. Simply hold your card over the contactless-enabled POS terminal to pay for everyday items. There’s no need to enter a PIN, swipe your card or sign a receipt! 

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Need more help?

Call us on:
+260 (211) 366100 (available Monday to Friday from 08:00-16:45)
5950 (Toll free)

Chat to Abby on WhatsApp:
+260 (762) 969 977

Email us: